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Smoky Concepts ("Smoky Concepts," "we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, place an order, or otherwise interact with us.
A. Information you provide directly
B. Information collected automatically
C. Information from third parties
We use your personal information to:
We process your data on the following bases:
We do not sell your personal information. We may share data with:
All third parties are permitted to use your data only as necessary to provide services to us.
Payments are processed through our payment partners, supporting Visa, Mastercard, Apple Pay, and Idram.
We do not store full payment card details on our own servers. Payment data is handled by our secure third-party payment providers, subject to their own security and privacy practices.
Our website may use cookies and similar technologies to support basic functionality, remember preferences, and improve your browsing experience. You can manage your cookie preferences through your browser settings at any time.
With your consent, we may send you product updates, launch announcements, offers, and brand news. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at smokyconcepts@gmail.com.
We retain your personal data only as long as necessary for the purposes described in this Policy, including fulfilling orders, providing customer support, complying with legal and tax obligations, and improving our services. Retention periods vary depending on the type of data and the purpose for which it was collected. When your data is no longer needed, we will delete or anonymize it securely.
We use reasonable technical and organizational measures to protect your data, including secure hosting, access controls, and reputable third-party service providers. No method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
As we operate and expand globally, your data may be processed or stored outside Armenia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.
Depending on your location and applicable law, you may have the right to:
Customers in the European Union additionally benefit from rights under the General Data Protection Regulation (GDPR).
To exercise any of these rights, contact us at: smokyconcepts@gmail.com
Our website is intended for users who have the legal capacity to enter into agreements in their country of residence. We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted personal information to us, please contact us immediately at smokyconcepts@gmail.com and we will take appropriate action.
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies independently.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after updates constitutes acceptance of the revised Policy.
